I had a 40k mile service package done and it took about and hour and a half. Over all, it was a great experience(free hot cocoa is a mega bonus). I had a complementary car wash on my ticket, but I didn't get it done. I had caused a little confusion over needing my car earlier and they canceled my wash. I wasnt about to cry over spilt milk, especially free milk, but I still wished I had gotten it haha. Overall, AMAZING service and experience. I think the people here are extremely polite.
Nick at Beaumont Volkswagen was easy to work with and made sure we were taken care of and that we new all the ends and out when deciding on which vehicle to get. Would highly recommend !
After a couple years of procrastination we finally pulled the trigger and traded in our dodge for an Atlas. Stopped by just to look (like I've done so many times before) and Ms. Paula came out and walked us around the lot. She was so knowledgeable and helpful and the team inside gave us such a great deal we couldnt pass it up this time!! Had no plans to buy, but ended up with my dream car! Very friendly and professional staff all the way around
After a very rough car shopping day out of town...we ended up at VW of Beaumont. Wow, did Ryan Cedars ever turn our day around! Every single person we spoke with was kind, patient, and so happy to help with every detail. I believe we showed up not too long before closing, but they were in no rush. Ryan even waited and stayed after to show and explain everything about the car and answer any question I had. It’s so refreshing to get such great service and for people to really go above and beyond. We couldn’t ...
Went in to test drive and ended up buying. Sales person was very nice and friendly not pushy. My issue is with the customer service it took hours to buy the car and get it detailed and we had a babysitter waiting on us at home. We were unable to get everything done to the car or get a tutorial on the vehicle because of how long it took so now we have to go back. The facilities are nice.
Big shout out to Harry Nick and Sharon. These guys are pros. Thank you.
Pretty great place. Nick was great to work with. Very helpful/10, would recommend.
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